TeamSupport Resources

Be sure to check out our Events page for additional information on conferences, public demos, and a full list of  Webinars.

Customer Support Team Efficiency Report 23

Making A Plan To Maximize Customer Support Efficiency
8 Support Efficiency Stats From 2022 You Need To See

8 Support Efficiency Stats From 2022 You Need To See

5 Support Software Tools To Boost Customer Service Efficiency

5 Support Software Tools To Boost Customer Service Efficiency

Service Overview - OmniChannel Messaging and Live Chat (1)

Messaging Channels for Messaging & Live Chat
Service Level Agreement Template

Service Level Agreement Template: SLA Contract For Customer Support
The 2023 State of Support - Efficiency Report - Blog Image-01

The 2023 State of Support: Efficiency Report

Self-Service in B2B Customer Support eBook

Self-Service in B2B Customer Support

Thumbnail - How to Build an Engaging Self-Service Support Site

How to Build an Engaging Self-Service Support Site

Why You Need Chat Infographic

The Top 5 Reasons Your Business Needs a Chat Solution
Healthcare Services Overview

Customer Support Software to Meet Patient Needs

Live Chat BPO Partner Program Service Overview-01

Live Chat BPO Partner Program
Co-Existing Thumbnail-19

Using Live Chat Solutions For Your BPO
Customer-Centricity Crash Course eBook

The B2B Customer-Centricity Crash Course

Support Chat Webinar Thumbnail-1

3 Reasons Why Your Support Team Needs Chat
HIPAA Presentation-14

Delivering Better Care with HIPPA-Compliant Chat
Success Product Overview-01

Increase Retention and Revenue by Ensuring Your Customer Relationships Succeed
Guide - How to Select a Live Chat SOlution to Drive Leads and Growth-12

How to Select a Live Chat Solution to Drive Leads & Growth
poms_logo constallation-01-comp289509

POMS Corp. - Success Story
Customer Service Platform Product Overview-01

The TeamSupport Customer Service Platform
Support Product Overview-01

Build Stronger Customer Relationships Through our Proactive Support Platform
Messaging & Live Chat Product Overview-01

Better Customer Experiences through Conversations
Insights Product Overview-01

Make Complex Data Simple and Drive Actionable Insights
Integrations Product Overview-01

TeamSupport Integrations
potomac logo

Potomac Pediatrics - Success Story
alienvault-logo

AlienVault - Success Story
How to Select a Digital Conversation Solution-01

How to Select a Digital Conversation Solution

Team Support Customer Pipeline eBook

The Customer Pipeline
sharp-ax-logo-1

Sharp-aX - Success Story
Executives Guide-15

The Executive Guide to Building a Customer-First Business

CIO Review Most Promising CRM

Team Support Most Promising CRM Solution Provider 2020 - CIO Review
Customer Support Transformation-1

Customer Support Transformation Excerpts
CIO Review Most Promising CRM

Most Promising Customer Experience Management Service - CIO Review
Strategic Role of B2B support

The Strategic Role of Business-to-Business Customer Support
1.4.20Forrester Define Your CRM Plan Thumbnail_small

Forrester Report 2021 Define Your CRM Plan
Q2_eBook_thumbnail

The Journey from Discovery to Onboarding and Beyond
Support_Transformation_XRG_Icon-1

Support Transformation: The Guide to Essential Practices and Metrics
Best Help Desk Software 2020 Digitql

Best Help Desk Software of 2020 - Digital.com
Future-Technologies-in-Customer-Support-cover-image

Future Technologies in Customer Support
CalculatorROI_600w-3-1

Customer Service ROI Calculator. Try it Now!
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Customer Support and Software Development Drive Business Growth
eBook-ticket-triage-thumb

Customer Support Help Desk Ticket Triage
eBook-self-service-thumb-sm-1

Self-Service for B2B Customer Support
guide-getting-most-of-ts-wpthumb

Getting the Most out of TeamSupport Help Desk Software
eBook-customer-experience-thumb-sm-1

Customer Experience in B2B
Omnichannel-B2B-Support-WPthumb

ITIL vs Customer Support: What's the Difference?
Knowledge-Management3-WPthumb

Knowledge Management 2.0 - A 3 part series
Zendesk_Vs_TS-1

TeamSupport Vs Zendesk by Software Advice Sept 2020
Techradar article 2020

Techrader Best Live Chat Software Review
success_strategies_article

TeamsSupport Recognized as Best Help Desk Software 2020 by Digital.com
Business_Dot_Com_article

Cost Center or Profit Center? What B2B Support Really Means for Your Business
HelpNetSecurity article

How to secure customer data for SaaS success - HelpNetSecurity
Forbes_B2B_Support_Tools_Micah_Solomon

B2B Customer Support Is a Whole Different Beast. You Need the Right Tools to Pull It Off - Forbes
Dallas business journal article 2020-1

TeamSupport's new CEO sees 'wide open market for us to go attack' - Dallas Business Journal
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Harris Govern - Success Story
JackRabbit_thumbnail

Jackrabbit Technologies - Success Story
QC_Software_thumbnail

QC Software - Success Story
Omni_fund_thumbnail

OmniFund - Success Story
Caliber_thumbnail

Caliber Public Safety - Success Story
ProfitSword_thumbnail

ProfitSword - Success Story
MachMotion_thumbnail

MacMotion - Success Story
Webinars-Icon

Click for a Full List of Currently Available Webinars

Built from the ground up for B2B businesses.

TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B technology-enabled companies within the computer hardware, software, information technology services, and telecom industries. 

Your customers are companies, not individuals. Our tools are specifically scaled to handle the lower volume, higher complexity issues B2B support teams face. We do this while utilizing data structured at the company level and with an increased emphasis on collaboration with customer stakeholders.

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