Live Chat Support Software for Sales and Marketing
Connect with customers throughout their journey with live chat software. Intelligent routing and chatbots help you streamline your sales and marketing efforts, so that time to close is reduced.
Chat Software That Drives Engaging Customer Experiences
By implementing live chat for sales, paired with supporting guide bots, you can instantly route customer queries and create engaging personalized experiences. With a greater focus on providing high-quality customer journeys, you will drive conversions while streamlining efforts. See how AlienVault increased growth by 80% with TeamSupport Messaging & Live Chat.
Empower Sales and Marketing Teams with Live Support Chat
A robust chat support software is perfect for businesses that need to keep in touch with their customers. We have features that make it easy to communicate with your customers. Our live chat for sales and live chat for marketing is configurable enough to meet your needs, scalable to meet your demands, and flexible for growth.
Advanced Routing
Advanced routing will provide a unified conversation experience to online visitors regardless if they are customers or prospects. This is done through seamless transfers so that customers do not have to leave one conversation and enter another - making it easier for customers and prospects to stay connected with your teams and find the information they are looking for.
Out-of-the-Box Integrations
Easily integrate CRMs such as Salesforce and HubSpot with simple, pre-built integrations.
Proactive Chat Support Software
Our proactive chat software allows you to set up predefined custom chat messages that are triggered based on a variety of criteria. This can be helpful in situations where you need to notify a customer about an issues they have encountered or in general, when you need to keep the customer up to date.
Custom Mapping
Our hyper-flexible mapping can create tailor-made journeys for specific visitors, ensuring a unique and informative experience.
Automated Reports & Analytics
Automated reports and analytics provide you with essential data that helps you better understand your workflows, improve performance, optimize processes, and help make better decisions.
Design Studio
TeamSupport's Design Studio allows you to manage nearly every aspect of the live chat visual experience without a web developer, with the ability to add custom scripts and plugins for enhancing live chat for marketing.
TeamSupport has drastically reduced our support team's operating costs and increased our customer satisfaction by enabling easy case tracking and updates.
Matt Hillary
VP of Customer Service
Now we just have happy and relaxed customers.
Sharp-aX
Chat puts you right in front of the visitor immediately. It opens a portal to create that instant dialogue between the visitor and the sales rep. It works out to our advantage.
Graham Cohen
Web Product Manager, AlienVault
Schedule a demo.
Interested in seeing what TeamSupport can do for you? Sign up for a live demo and see for yourself why TeamSupport is the industry's best post-sale Customer Service platform.
