Pricing

Support for Social, SMS, and more.

Chats can be routed by team and product

Edit the look and feel of the chat experience to match your style and brand

Co-browsing and internal-only, cross-team conversation threads.

Canned responses and type ahead.

Soc 2 Certification, End-to-End Encryption (SSL), Data at Rest Encryption, GDPR Compliant chat, and ADA Accessibility.

See what a visitor is typing before they submit, so you can start answering sooner.

Metrics for agent availability, team performance, visitor statistics, CSAT, and more.

Used to set up sub-accounts and custom configurations. Often used for department and brand-level configurations (colors, options, settings, post-chat actions).

Keep your patient data confidential

Integrate with CRMs, marketing automation platforms, helpdesks, and more.

Chat logs will be available for the life of the account.

Transfer files and documents

Send proactive chat messages to visitors based on custom rules and triggers.

Support for Social, SMS, and more.

Start from 9 pre-built templates or configure your own. Includes access to chatbot API.

Control how chats are routed based on priority, team, product, skillset, language, working hours, and more.

Edit the look and feel of the chat experience to match your style and brand.

Co-browsing and internal-only, cross-team conversation threads.

Canned responses and type ahead.

Soc 2 Certification, End-to-End Encryption (SSL), Data at Rest Encryption, Password Management, GDPR Compliant chat, ADA Accessibility, and additional security settings.

Real-time, automatic translations for over 100 languages, powered by Google.

See what a visitor is typing before they submit, so you can start answering sooner.

Integrate with CRMs, marketing automation platforms, helpdesks, and more.

Metrics for agent Availability, team performance, CSAT, and more.

2 included. Used to set up sub-accounts and custom configurations. Often used for department and brand-level configurations (colors, options, settings, post-chat actions).

Easily connect with your visitors via phone.

Chat logs will be available for the life of the account.

Control the data your sub-administrators can see and edit.

Securely obtain sensitive data such as visitor credit cards and SSNs, and enable private notes.

Send proactive chat messages to visitors based on custom rules and triggers.

Label chats for categorization, follow-up, analytics, integrations, and more.

Support for Social, SMS, and more.

Start from one of 9 prebuilt templates or configure your own. Includes access to the chatbot API.

1 included.

Control how chats are routed based on priority, team, product, skillset, language, working hours, and more.

Edit the look and feel of the chat experience to match your style and brand.

Automated customer satisfaction surveys and scoring.

Co-browsing and internal-only, cross-team conversation threads.

Canned responses and type ahead.

Soc 2 Certification, End-to-End Encryption (SSL), Data at Rest Encryption, Password Management, GDPR Compliant chat, ADA Accessibility, and additional security settings.

Real-time, automatic translations for over 100 languages, powered by Google.

See what a visitor is typing before they submit, so you can start answering sooner.

Integrate with CRMs, marketing automation platforms, helpdesks, and more.

Easily add chat inside your mobile application.

Metrics for agent Availability, team performance, CSAT, and more.

5 included. Used to set up sub-accounts and custom configurations. Often used for department and brand-level configurations (colors, options, settings, post-chat actions).

Assigned Customer Success Manager, included onboarding and training.

Keep your patient data confidential.

Easily connect with your visitors via phone.

Chat logs will be available for the life of the account.

Control the data your sub-administrators can see and edit.

Securely obtain sensitive data such as visitor credit cards and SSNs, and enable private notes.

Send proactive chat messages to visitors based on custom rules and triggers.

Label chats for categorization, follow-up, analytics, integrations, and more.

Allow managers to observe their team's chats in real-time to monitor, coach, and takeover if needed.

See all changes and edits made to the account.

Connect with your google my business account and receive chats in the hub.

Screenshare with visitors from within the messaging hub.