"TeamSupport has become the customer hub for all customer communication. It has allowed us to communicate with our customers in ways we never had before."
TeamSupport AI provides suggested solutions to help your agents deliver faster resolutions. It automatically generates chat summaries to help agents get up to speed quickly. Managers can also monitor customer sentiment in real time to determine if an agent needs help before they even ask.
TeamSupport AI draws information from previous customer interactions and knowledge base articles to add context to conversations. The results: Fewer unanswered or delayed responses, faster time to resolution, and a seamless experience no matter how many agents are working on a case.
"TeamSupport has become the customer hub for all customer communication. It has allowed us to communicate with our customers in ways we never had before."
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5005 Lyndon B Johnson Fwy
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Dallas, TX 75244