Santander Bank Customer Service

Santander Bank Customer Service

This article explains all you need to know about Santander Bank Customer Service.


A wide range of deposit accounts: If you enjoy alternatives, Santander Bank should suit you. It offers a variety of checking and savings accounts. 

There is a minimum initial deposit of $150 for all Santander Bank checking accounts, but most are under that amount. 

Automated savings: Customers can set up automatic transfers to their savings account. Waivable monthly fees: Most Santander bank accounts carry monthly fees, which vary by account.


There are 575 branches and 2,000 ATMs in nine states, although Santander Bank only operates in the Northeast region of the United States. 

ATM fees: If you use an ATM outside of Santander’s network, you may be charged a fee by Santander and/or the ATM owner. 

For Whom Is Santander Bank? 

Santander Bank is a terrific choice for customers who want full-service online and mobile banking. It may appeal to those who: 

* Like having a variety of bank account options at their fingertips 

* Don’t mind monthly fees as long as they are waived 

Santander Bank Services 

Santander offers many deposit options: 

Checking, savings, money market, and certificate of deposit (terms range from three months to five years) 

The FDIC guarantees all Santander Bank accounts up to $250,000 per depositor. 


Santander Bank offers four checking accounts: 

Basic Checking has a $3 monthly cost that cannot be waived. It requires a $25 initial payment but no recurring balance. 

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Student Value Checking is Santander Bank’s sole no-fee checking account for students aged 14 to 25. After 26, it’s a different checking account. 

One transaction each month is all it takes to waive the $10 monthly fee. It requires a $25 initial payment but no recurring balance. 

This top-tier account also yields interest, although how much is unknown. Choose a Santander branch to open your Select Checking account. For $150,000 in combined deposits and certain investment balances, the monthly charge is waived. Select Checking customers get a personal banker and a team of professionals. A $150 deposit is required. 


Santander Bank offers two types of savings accounts: one for students and one for everyone else. 

Santander Savings, the bank’s flagship savings account, earns only 0.03 percent APY, half the national average of 0.06 percent. 

No matter how much money you have in this account, you won’t make money. Best savings accounts can’t compete. It requires no minimum balance, but a $25 initial deposit is required to open it. A $1 monthly charge is eliminated if you have a checking account or a savings account with an average daily balance of $100. 

Santander Bank also offers a Youth Savings account for those under the age of 18. Only a $10 startup deposit and no monthly fees apply. 

Each time you use an out-of-network ATM, you’ll be charged $3 plus the ATM owner’s costs. 

Santander offers CDs with maturities ranging from 3 to 5 years. Current interest rates can be found at your local branch. The minimum deposit is $500. 

Santander customers can choose what to do with CD interest. If you want to compound it, keep it in your CD account. 

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Customers who withdraw monies before their CDs mature face fines. So you can take money out or reinvest it in another CD. 


Santander also offers a consumer credit card. The Santander Ultimate Cash Back credit card offers rewards equivalent to other cards. The card also features a 0% introductory APR on purchases and balance transfers. 

Santander Bank Customer Service

Santander Bank offers phone support from 7 a.m. to 9 p.m. CT Monday through Friday and 7 a.m. to 5 p.m. CT Saturday. For general inquiries, customers can use Santander’s online form. 

If you reside near a Santander Bank branch, you can get support in person. Currently, nine states have branches: 

* Massachusetts 

* New Hampshire 

* New Jersey 

* New York 

* Pennsylvania 

* Rhode Island 

Banking Santander Bank 

Some Santander Bank accounts can be opened online. Applicants must be 18 years old and have a Social Security number or Individual Taxpayer Identification Number (ITIN). To fund the new account, you’ll need a credit or debit card. 

The Select Checking and Money Market Savings accounts require you to apply in person at select bank branches. 

Santander Bank Customer Service: Conclusion

If you live in the Northeast United States, Santander Bank offers full-service banking with a wide range of personal banking products. If you live outside of the area, Santander Bank isn’t much use. If you want high-yield savings accounts, you should choose an online bank. They can charge significantly greater charges because their overhead is minimal.

Thanks for taking the time to read this blog post on Santander Bank Customer Service.

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