M&T Bank Customer Service 

M&T Bank Customer Service

This article explains all you need to know about M&T Bank Customer Service.

M&T Bank Overview 

M&T Bank has $151.9 billion in assets and is based in Buffalo. Founded in 1856 as the Manufacturers and Traders Bank, the corporation has had plenty of time to expand both locally and regionally. Today, M&T Bank has over 700 branches and 1,600 ATMs across the country. 

M&T Bank still calls itself a community bank, even as its community grows through acquisitions and mergers. The company also offers loans, retirement accounts, credit cards, debit cards, and investment goods and services. 

M&T Bank Customer Sevice

M&T Bank Checking 

Individuals can choose from four M&T Bank checking accounts. Here’s the scoop. 

EZChoice Checking 

The EZChoice Checking account offers no monthly maintenance fees and no minimum balance requirements. It also features free monthly statements and unrestricted check writing. 

M&T Bank’s MyWay 

Because MyWay Banking is checkless, there are no overdraft fees. It has a $25 minimum opening balance and a $4.95 monthly maintenance fee. There is no fee if you make one deposit, withdrawal or debit payment every month. Minors 13 to 17 can also co-own this account with a parent or guardian. 

Account MyChoice Plus 

The MyChoice Plus Checking account pays interest and requires a $25 initial deposit. This account has a monthly maintenance fee of $14.95. 

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The bank will waive the fee if you have monthly direct deposits of at least $1,500 or an average daily balance of $2,500. The account offers free monthly electronic or paper statements, unrestricted check writing, low personal loan rates, and up to $2 in ATM surcharge reimbursements. 

Account Premium MyChoice 

Opening a checking account with M&T Bank requires a $25 minimum deposit. But the monthly maintenance fee is $24.95. To avoid the fee, keep an average daily balance of $7,500 or $25,000 in all eligible M&T accounts. No M&T Bank fee for out-of-network ATM transactions, plus reimbursements of other banks’ costs; no fee for overdraft protection transfers; no fee for standard checks, traveler’s checks, or incoming wire transfers; no fee for standard checks, traveler’s checks, or incoming wire transfers. 

M&T Bank Savings 

Savings Accounts at M&T Bank Here’s the scoop. 

Family Investing 

This account charges $7.50 monthly. If you have a personal checking account with M&T Bank or make at least one deposit, the bank will forgo the monthly fee. There is a 0.01 percent APY regardless of balance. 

M&T First Savings 

The M&T Starter Savings account is free of monthly fees and has no minimum daily balance requirements. All balances earn 0.01 percent APY. 

M&T Money Market 

Only one money market account. Here’s the scoop. 

Money Market Account 

There is a $2,500 minimum initial deposit and a $15 monthly maintenance fee. To avoid the monthly cost, you must have a MyChoice Premium Checking account with at least three eligible transactions each month (deposits, withdrawals, and debit card purchases). 

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M&T CD Rates 

Money market accounts provide higher interest rates than certificates of deposit, but they are more difficult to obtain. M&T Relationship Bankers can provide more details. 

CDs are available in periods of 32 days to 72 months. Opening a CD at an M&T Bank branch requires a $1,000 minimum deposit. M&T Bank now offers 0.05 percent APY on CDs. 

M&T Bank’s Strengths 

GOBankingRates gave M&T Bank a 4.3 overall rating for the following qualities. Here’s the scoop. 

Opening Deposits 

M&T Bank keeps minimum initial deposits low. Its checking accounts demand a $25 minimum initial deposit, but its savings accounts do not. 

And while the money market account demands a $2,500 minimum deposit, that is standard across the industry. To open a CD, you’ll need at least $1,000, which is in line with many other banks’ requirements. 

Monthly Upkeep Fees 

While M&T Bank charges monthly maintenance fees on all accounts except EZChoice Checking, M&TStarter Savings, and CDs, the bank offers simple ways to waive them. For example, the MyChoice Plus Checking account requires either a daily balance of $2,500 or a monthly direct deposit of $1,500. Having an M&T Bank personal checking account waives the monthly service cost for the Relationship Savings account. 

M&T Bank Customer Service

M&T Bank has excellent customer service. Questions? Call 800-724-2440, M&T Bank’s general service number. You won’t have to wait until the next business day to speak with a bank person if you have a general question or concern. If you have more specific questions, M&T Banking departments are open Monday through Sunday: Card Servicing for Businesses and Individuals. Monday through Friday, Commercial Service, Mortgage and Mortgage Transfer Teams are open. 

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You can also make an appointment online to meet with a banker in person. Or use M&T Online Banking to send a secure message to the bank. 

Mobile App

The M&T Bank mobile app lets customers deposit checks, transfer funds, pay bills, and check account balances. Same-day mobile check deposits are available every day before 10 p.m. EST for 2 percent of the check’s value or $2, whichever is greater. 

M&T Bank Customer Service: Conclusion

Its personalized service, wide selection of checking and savings accounts, and diverse loan possibilities appeal to those who live in its service region and can easily use one of its branches or ATMs. If you don’t live near an M&T Bank branch and want better returns and additional investing options, you should look elsewhere.

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