CIBC Bank USA Customer Service

CIBC Bank USA Customer Service

This article explains all you need to know about CIBC Bank USA Customer Service.


CIBC Bank USA offers personal and business banking services. The bank has 23 Midwest branches. It is backed by the 150-year-old Canadian Imperial Bank of Commerce. 

Pros and Cons 

All CIBC Bank USA consumer checking accounts are fee-free. 1% back on debit card transactions Accounts require a $50 minimum deposit and have no monthly fees. With only 29 ATMs in the US, CIBC Bank will reimburse up to $50 a month in foreign ATM fees. Savings accounts at Bank pay more interest than conventional savings and money market accounts. It takes $1,000 to open the account. No monthly fees or minimum balance restrictions once opened. 

This company has 24 sites in Illinois, Michigan, Missouri and Wisconsin. Most consumers appreciate having a nearby location in case they have an issue and need to speak to someone. No phone client service CIBC Bank USA offers 24-hour telephone and internet banking. The only option is to phone during business hours. Hours: Monday through Friday, 8 a.m.–7 p.m.; and Saturday,  Online branch interest rates – The bank’s website does not display typical branch account interest rates. The website is out of date. Online savings and CD rates from Agility Bank. Call customer service or a branch for current branch charges. 

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CIBC Bank USA will appeal to customers in Illinois, Michigan, Missouri, and Wisconsin. Require no-call-back 

What Does CIBC USA Do? 

CIBC Bank USA, a regional bank with 24 branches, offers a wide range of consumer and business products. A wide range of banking and lending options exist. CIBC no longer offers credit cards. 

* Personal Loans 

* Home Equity Loans and Lines of Credit 

* Mortgages 

* IRAs 

* Investment Management 


CIBC USA offers five checking accounts. These accounts feature no monthly fees and a $50 minimum deposit. 

All three programs compensate other banks’ ATM fees. MyChoice Plus returns up to $25 and iCan up to $50 monthly. 

EasyPath Access prevents overdrafts and fees. The bank stops overdraft transactions. No minimum balance is required, and 

High-deductible health plans use HSA Checking. Fees are waived during sign-up and annual renewal.


A savings account from CIBC Bank USA is called CIBC Savings. 

CIBC Savings provides unlimited in-person withdrawals. Your interest rate rises with your balance. It takes $250 everyday to avoid a $3 quarterly fee. 

No-fee online CIBC Agility Savings account. To open an account, you need $1,000. 

Financing from CIBC Bank USA 

CIBC USA offers: 

Private banking offers escrow, custody, and wealth planning. 

CIBC Bank USA Customer Service

Customers can access their accounts through phone, web, or a mobile app for Apple and Android.

Toll-free support is accessible 24/7 at 877-448-6500. 8 a.m. – 7 p.m. (CST). SUNDAY 8-1 (CST). Sunday is a no-call day. 

In 2021, J.D. Power ranked CIBC Bank Canada, but not CIBC Bank USA. It is the most downloaded Canadian credit card app. It also ranks second in overall satisfaction for both mobile and internet banking in Canada. 

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Create an account with CIBC US Mobile Banking. It allows you to pay bills, deposit checks, and shop from your phone. Consumer reviews for the US app are mixed. 


CIBC has 24 branches in Illinois, Michigan, Missouri, and Wisconsin. 

Americans can open CIBC Agility accounts. You can sign up from home. 

CIBC Bank USA Customer Service: Conclusion

CBUS provides comprehensive banking and investment services. It is backed by one of Canada’s five largest banks. Customers who live in one of CIBC Bank USA’s four states are best suited. But the bank also offers an online-only savings account for Americans. There are four options for no-fee checking accounts with low initial deposits. Due to a lack of ATMs, CIBC Bank USA would repay up to $50. ATM refunds vary by checking account.

Thanks for taking the time to read this blog post on CIBC Bank USA Customer Service.

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