The U.S. Health Insurance Portability and Accountability Act (HIPAA) provides guidelines around the privacy and security of Protected Health Information (PHI), and if found in violation, the penalties can be very costly.
A recent report found that of healthcare providers:
- 85% use chat to communicate with patients
- 60% use chat to measure patient satisfaction
- 40% use compliant chatbots to answer frequently asked questions
Ready to have conversations across more channels?
.png){kind=logo}